Contact Us

Contact Us

We are always delighted to hear from our customers. If you can't find the answer you're looking for, then please feel free to get in contact:

You can write to us at:

Julian Charles Customer Services
Rectella Limited
Julian House
Cobra Court
2 Blackmore Road
M32 0QY


Phone 0330 053 7501

Phone line opening times:
Monday to Thursday: 9am - 4.30pm
Friday: 9am - 1pm

We may record and/or monitor calls for training and quality purposes.

Customer Services Christmas Opening Hours:

Saturday 22nd Dec: Closed

Sunday 23rd Dec: Closed

Christmas Eve: Closed

Christmas Day: Closed

Boxing Day: Closed

Thursday 27th Dec: 9am - 4pm

Friday 28th Dec: 9am - 1.00pm

Sat 29th Dec: Closed

Sunday 30th Dec: Closed

New Years Eve: Closed

New Years Day: Closed

Easter Hours:

Friday 14th April: Closed

Monday 17th April: Closed

Or alternatively write your enquiry in the below form, detailing your reason for contacting us. If it's regarding an order, be sure to include your order reference number as found on your order confirmation email.

Contact Information