Please send a detailed explanation of your enquiry along with your order number.

Email: cs@juliancharles.co.uk

We will reply to your query via email within 24-48 working hours.

Please note; If you have not received a reply from us, please check your junk/spam folder.

To help us serve everyone as quickly as possible, we kindly ask that you submit only one ticket per issue. Multiple tickets about the same concern can inadvertently slow our response times for all customers.